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Nugha Wears / Policy version 2026-11
The details of shopping with Nugha Wears, including your rights as a customer.
These terms apply to orders placed with Nugha Wears (Staging) through this store. You can shop as a guest or create an optional customer account. Check your contact details, delivery address, product choices and total before submitting an order.
Contact us through our contact form or at prashantadhikareeey.dev@gmail.com for questions about an order.
Prices and checkout totals are in Australian dollars (AUD). Any applicable tax is included in the price shown. Delivery charges and any discounts are shown before you order. PayID payment instructions and a reference are supplied with your order.
Submitting an order records your request. Payment is confirmed after our team checks receipt. Keep your confirmation email and payment reference; please contact us if any detail is incorrect or payment has not been matched.
Available sizes and stock are shown on the product page. If we cannot supply an ordered item, we will contact you to arrange a resolution, including a refund for an unavailable item that has been paid for.
Delivery methods, charges and estimates depend on your address and appear at checkout. See shipping information. Contact us if a parcel is missing or damaged.
You can cancel an eligible pending or confirmed order through the private link in your confirmation email. Once packing has begun, contact us for help.
Our change-of-mind window is 30 days from delivery for unworn, unwashed items with tags attached. Contact us before returning an item. See returns and refunds for the process and return postage details.
Our products come with guarantees under Australian Consumer Law that these terms do not exclude, restrict or modify. If a product has a major failure, you may choose a replacement or refund and may be entitled to compensation for reasonably foreseeable loss or damage. Other failures must be remedied as required by law.
These rights apply to sale items and are not limited by our change-of-mind return window. More information is available from the ACCC.
Keep your account password, email verification codes and private order links secure. You are responsible for providing accurate details. Our privacy policy explains how we use customer information.
We may update these terms for future purchases. An update does not remove rights relating to an order already placed.
