Nugha Wears / Customer care
The details that make shopping with Nugha a little easier.
Choose PayID at checkout. Your order confirmation shows the PayID, exact amount and payment reference to use. Open your banking app, choose a PayID transfer and enter those details.
Check the recipient name shown by your bank before confirming. If it does not look right, stop and contact us. Nugha never needs your banking password or one-time banking code.
Include the payment reference so we can match your transfer to your order. Payment remains pending until our team confirms receipt. Bank transfers can take time to appear, especially for a first payment.
If you have paid and your order still shows pending, contact us with your order number. Avoid paying a second time.